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With almost 200 job families in the rail industry, the A-Z provides a short description of the most common jobs found in the Australasian rail industry. Each job definition includes its job title, the main parts of the job, entrance requirements and necessary qualifications.

ICT Manager and ICT Project Manager

Plans, organises, directs and controls the acquisition, development, maintenance and use of computer and telecommunication systems, within organisations. Most ICT (information and communication technology) managers and ICT project managers in the rail industry would have a bachelor degree, or higher qualification, and up to 5 years of relevant experience.

ICT Support Officer

Provides support, education and guidance in deploying and maintaining computer infrastructure, as well as diagnosing and resolving technical problems and issues. Requires an associate degree, advanced diploma or diploma in a relevant information and communication technology (ICT) discipline. At least three years of relevant experience may substitute for formal qualifications. In some instances, relevant experience and/or on-the-job training may be required in addition to the formal qualification.

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Industrial Relations/Workplace Relations Officer

Manages employment conditions and related issues of employees. The role usually requires an industrial relations (IR) or related degree and the ability to act as a communication link between management and employees.

Infrastructure Workers

Carry out the physical work of building and maintaining rail infrastructure assets and equipment (eg. tracks, bridges, tunnels, platforms, level crossings, and overhead wiring structures). In Australia, you may build and maintain point machines and signal hardware. You will need good high school literacy and numeracy skills. In Aust, although there are no formal qualifications, you need relevant high school qualifications and may be required to complete a traineeship. In New Zealand, employers usually require a NTEA1. Both countries will require you to upskill when necessary.

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Instructional Designer

Ensures that training materials are well written and follow adult education principles. Will generally have teaching or adult education qualifications as well as practical experience. Excellent written communication, organisation and computer/word processing skills required.

Internal Auditor

Examines, evaluates and reports on financial, operational and managerial processes, systems and outcomes to ensure financial and operational integrity and compliance. Usually requires an accounting or financial degree and registration such as with the CPA (Chartered Professional Accountants).

Investigations Officer

Investigates, documents and rates rail incidents. An investigations officer needs deep knowledge of rolling stock operations and the rail network. Although no specific qualifications are required, good administration and report writing is necessary. You will need to undertake internal training for this role.