In Australia, Closed Circuit TV (CCTV) operators operate security systems that monitor all movements on passenger and freight trains, railway stations and other rail infrastructure across the rail network. This includes writing reports, liaising with police and emergency services and monitoring the maintenance program of CCTV equipment.
Knowledge, skills and attributes
CCTV operators need good computer skills and knowledge, and excellent oral and written communication skills including report writing. They also need to be calm, able to stay focused for long periods of time, have an eye for detail and strong team, problem-solving and decision-making skills. They must have a positive customer focus and a strong regard for safety.
CCTV operators work in small teams in offices. They liaise with police and emergency services. The CCTV system operates 24 hours a day, 365 days a year, so you will be required to work shifts.
Entrance requirements and ongoing training and development
You can become a CCTV operator without formal qualifications, but employers usually require completion of relevant secondary school qualifications. Some have a security or policing background. Intensive on-the-job and off-the-job training is provided including technical aspects of the role, compliance and legislation such as privacy legislation.
The value of a career in the rail industry
This is a sought after career and people tend to remain in their jobs for a long time. For even more details on what you might earn, the diversity of companies you could work for and the career opportunities available, visit the following careers and training websites. Careers in Rail by the Australasian Railway Association; About the Rail Industry by Rail Skills Australasia and Rail Training by the Transport and Logistics Industry Skills Council (TLISC).
For more information
The jobs below may require additional qualifications as well as experience.